Wexler Wallace is currently investigating claims on behalf of consumers who have experienced unintentional deployment of headrests in certain Chrysler, Dodge, and Jeep vehicles.
Chrysler is alleged to have sold and leased vehicles that contained a critical safety defect involving the materials used in its Active Head Restraint (AHR) system. The AHR systems are intended to quickly move forward in the event of a rear end collision, restraining and protecting the passenger’s head to prevent whiplash.
Consumers are alleging that the AHR headrests are prone to deploy abruptly, even while the vehicle is being operated under normal driving conditions. When this deployment occurs, the headrest can spring forward, striking the driver or passenger in the back of the head unexpectedly. Not only does this unexpected deployment have the potential to cause serious head injuries to the driver or passenger of the vehicle, the defective Chrysler headrest could pose a significant public safety risk if it occurs while operating the vehicle on a highway or busy street.
The Chrysler headrest malfunction is a widespread problem. The National Highway Transportation Administration has received over 90 complaints regarding unexpected deployment of Chrysler headrests featuring the AHR systems. Affected vehicles include:
- Chrysler 200
- Chrysler Town and Country
- Dodge Avenger
- Dodge Caravan
- Dodge Durango
- Dodge Grand Caravan
- Dodge Journey
- Jeep Compass
- Jeep Grand Cherokee
- Jeep Liberty
- Jeep Patriot
- Jeep Wrangler
Inspections of the defective headrests show that inferior plastic that is prone to cracking was used for a critical bracket in the AHR system. There is no way to determine when and if the bracket will fail, causing the headrest to deploy and spring forward without warning.
Chrysler knew or should have known that a critical component of its AHR system was manufactured using substandard and insufficient materials. Despite this knowledge, Chrysler has failed to warn consumers or accept responsibility for this defect.
If you or someone you know has experienced an incident involving a defective Chrysler headrest, or are concerned about a potential headrest failure in a Chrysler vehicle equipped with an AHR system and would like to speak to an attorney about a potential claim, please submit the contact form below.